How secure is your data?

EverlyWell is not only the market leader in the consumer-initiated, at-home lab testing space, but we also strive to be a thought leader in the clinical community. For our published research, we always anonymize, de-identify and aggregate data and seek supplemental data from our customer for more qualitative aspects on an opt-in, voluntary basis only. Customer information is only shared with the third-party lab and physicians that are part of our testing process.

Under no circumstance do we ever sell our customers' data, and we use state-of-the-art, bank-grade encryption to ensure data security.
Security safeguards used by EverlyWell include the following:
  • We do not host any servers or data ourselves. We leave that to the professionals - Catalyze (HIPAA compliant platform).
  • All data is stored using industry standard encryption methods (AES-256). This means data is encrypted at rest and in flight.
  • We always use the latest technology and the latest security patch levels.
  • We do not store credit card information in any database. You directly communicate with Stripe, which is PCI compliant when storing and processing credit card information.
  • Our site is only accessible via HTTPS. This ensures a secure connection and interaction with our site at all times.
If you have additional questions about the security of our site, please check out our full privacy policy for more details. You can also email us at [email protected].

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