How do I submit a customer support request?

NOTE: Due to a high volume of inquiries, the Care team is taking a little longer to respond than usual. Please rest assured that we will get back to you as soon as possible.

There are three easy ways for you to contact customer support:

  1. Email us at [email protected]
  2. Complete a customer support request by clicking on "Contact Us" below in the footer of this FAQ.

Please be advised that we provide support during normal business hours - Monday through Friday, 9:00am and 5:00pm CST. 

We are closed for the following holidays:

  • New Years Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day

Still need help? Contact Us Contact Us