Are Everlywell tests suitable for children?
If a test was purchased on Everlywell.com and your order hasn’t shipped, we can offer a full refund upon request. If your order has already shipped, we can offer a full refund minus $15 to cover shipping and handling fees. Our full returns policy can be found here.
In addition, if you notify us that a submitted test was used by a minor before our lab begins processing, we can offer a refund minus $15. If we discover that an account was created and contains results from a minor, we will remove the account within 24 hours and no refund will be issued.
For any other questions regarding this policy, please feel free to contact our Customer Care Team.