Do I get a refund for unused credits after I cancel my membership?
We do not issue refunds for unused credits after a membership is cancelled. However, you’ll have the opportunity to redeem any remaining credits before your cancellation takes effect.
- Credits on an active membership expire 12 months after they are issued.
- Credits on a cancelled membership become unavailable once the cancellation is complete.
Learn more about the Everlywell+ At-Home Lab Testing Membership.