Do I get a refund for unused credits after I cancel my membership?

We do not currently issue refunds for credits that haven’t been used after membership cancellations, but you will have an opportunity to redeem any remaining credits before your membership is cancelled. Credits on an active membership will expire after 12 months. Credits on a cancelled membership will become unavailable at the time of membership cancellation.

Learn more about the Everlywell+ At-Home Lab Testing Membership.