Vitamins and Supplements Subscription Policy

Which vitamins and supplements are eligible for subscription?

• Daily Multivitamin

How often will I receive my subscription?

Vitamin and supplements subscription orders are auto-shipped monthly. 

Will I receive a notification before my credit card is charged?

Yes, customers will receive an email notification 7 days before their credit card is charged.

Can I switch between vitamins and supplements each month?

No, each subscription is limited to one product but customers are welcome to subscribe to multiple products at once.

Can I skip or pause a subscription order?

Customers are not able to skip or pause their subscription at this time. However, customers are welcome to cancel their subscription at any time.

Can I change my shipping address?

Please email our Customer Experience Team if you need to make changes to your account.

How can I cancel my subscription?

Please email our Customer Experience Team to cancel your subscription at anytime.

Will I be charged for canceling my subscription?

No, you will not be charged for canceling your subscription. However, please keep in mind that we cannot cancel a shipment once it has been processed. 

How do I receive a refund for a recent order?

If you are dissatisfied with your vitamin and supplements order, please let our Customer Experience Team know within 15 days of your first order and we'll give you a full refund. Please see our Everlywell Refund, Cancellation and Replacement Policy for more details.