Vitamins and Supplements Subscription Policy
Which vitamins and supplements are eligible for subscription?
- Vitamin D3
- Vitamin B6
- Vitamin B12
- Omega-3 Fish Oil
How often will I receive my subscription?
Vitamin and supplements subscription orders are auto-shipped monthly.
Will I receive a notification before my credit card is charged?
Yes, customers will receive an email notification 7 days before their credit card is charged.
Can I switch between vitamins and supplements each month?
No, each subscription is limited to one product but customers are welcome to subscribe to multiple products at once.
Can I skip or pause a subscription order?
Customers are not able to skip or pause their subscription at this time. However, customers are welcome to cancel their subscription at any time.
Can I change my shipping address?
Please email our Customer Experience Team if you need to make changes to your account.
How can I cancel my subscription?
Please email our Customer Experience Team to cancel your subscription at anytime.
Will I be charged for canceling my subscription?
No, you will not be charged for canceling your subscription. However, please keep in mind that we cannot cancel a shipment once it has been processed.
How do I receive a refund for a recent order?
If you are dissatisfied with your vitamin and supplements order, please let our Customer Experience Team know within 15 days of your first order and we'll give you a full refund. Please see our Everlywell Refund, Cancellation and Replacement Policy for more details.